Security & Access — Architecture, Not Badges

Your-tenant delivery, named engineers, audit-ready change control, vulnerability cadence, at-will exit. TBM + ITIL — no attestations we don't hold.

Security & Access

We ask for production custody.Here is how we hold it.

Allari® runs the Run layer of enterprise ERP — which means named access to the system of record. The security posture is architectural: your tenant, your identity perimeter, named engineers, and an evidence trail your own auditors can use.

Your tenant, day one

Environments, data, and artifacts live in the customer's own tenancy. Allari engineers work inside your identity perimeter — named accounts, role separation, least-privilege access your team grants and your team can revoke. There is no Allari-side copy of your production estate.

Named engineers, auditable access

Access is held by named individuals on the engagement's Outcome Team — no shared credentials, no anonymous queue. Every work item is logged against a named engineer, a ticket, and a change record in the OpenBook® ledger your team can audit at any time.

Change control as an evidence trail

CHG/CTASK records reconcile to engineering hours in the ledger. Our healthcare clients submit this evidence trail to their own HIPAA auditors and our manufacturers to their own ISO auditors — the attestations are the client's; the audit-ready trail is ours.

Vulnerability cadence, not vulnerability events

Continuous quarterly vulnerability remediation is a standing capability — run for 7+ years across anonymized client environments — alongside identity and access management, segregation-of-duties reviews, and security patching inside the same change-controlled process.

Recovery, demonstrated

Disaster recovery validated with a full production restore and zero data loss on a consumer-products estate; a ransomware-encrypted production environment restored from cold within a 2-calendar-day window. Both are published case studies, not claims.

An exit that proves the posture

The contract is at-will. On exit, runbooks, ticket history, automation source code, and the engagement ledger transfer to the customer — no knowledge held hostage. A vendor with something to hide cannot offer this clause.

What we certify — and what we don’t claim.

Allari holds TBM (Technology Business Management) and ITIL certifications. We do not hold SOC 2, ISO 27001, or HIPAA attestations — and we will not imply otherwise. What we offer instead is verifiable: the OpenBook® ledger, named-engineer change records, and client-owned artifacts that your compliance program can audit directly. Vulnerability disclosures: security.txt.

Book a working sessionSee the OpenBook® ledger →

This page is part of allari.com. The full interactive experience is available at https://allari.com/security.

About Allari. Allari holds the run layer of enterprise ERP — JD Edwards, SAP, Oracle Fusion, NetSuite. Founded 1999. 27 years of continuous operation under original ownership. 100+ enterprise customers. Self-funded. No outside capital. We measure every ticket through OpenBook® and bring the support run-rate down quarter by quarter through Build-Run Separation.

What Allari runs

  • Run layer. Production support, environment work, ticket triage, root-cause discipline, integration operations, vendor coordination.
  • What customers keep. Build, governance, modernization roadmaps, and next-platform programs.

Verified outcomes (sourced)

  • Global electronics manufacturer — 20-year partnership, 36-month longitudinal study, 463-ticket sample, 1.77-day average ticket closure (down from 6.42 days).
  • Global advanced-materials manufacturer — 14-year operating partnership since 2012, 64,959 lifetime tickets in our PSA, 200,134 hours delivered.
  • National services leader — largest customer in our portfolio by ticket volume.

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